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You can also
  • Browse our categories via the menu.
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Privacy Policy

Oz Smokemart

Last updated: [可填写上线日期]

Oz Smokemart Online (ABN 44 670 895 904) trading as Oz Smokemart (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy applies to your use of our website https://ozsmokemart.com/ (“Website”).


1. Eligibility

Our Website and services are intended for individuals aged 18 years or older only. By using our Website, you confirm that you are at least 18 years of age and legally permitted to purchase tobacco products and related accessories in Australia.


2. Personal Information We Collect

We may collect personal information including, but not limited to:

  • Full name

  • Email address

  • Delivery address

  • Billing address

  • Payment-related information (processed securely by third-party payment providers)

  • Order history and transaction details

  • IP address, browser type, and device information

  • Communications you send to us via email or the Website

We do not knowingly collect personal information from individuals under 18 years of age.


3. How We Collect Personal Information

We collect personal information when you:

  • Place an order through our Website

  • Create or use an account

  • Subscribe to marketing communications (if applicable)

  • Contact us via email at service@ozsmokemart.com

  • Browse or interact with our Website (via cookies and analytics tools)


4. Purpose of Collection

We collect and use your personal information to:

  • Verify age eligibility

  • Process and fulfil orders

  • Arrange delivery via Australia Post

  • Communicate with you regarding orders or enquiries

  • Process payments and refunds

  • Improve our Website, products, and services

  • Comply with legal and regulatory obligations


5. Disclosure of Personal Information

We may disclose your personal information to:

  • Third-party service providers such as payment processors, IT service providers, and logistics partners (including Australia Post)

  • Government authorities where required by law

  • Professional advisers (e.g. legal or accounting services)

We do not sell, rent, or trade your personal information to third parties.


6. Overseas Disclosure

Oz Smokemart does not intentionally disclose personal information to overseas recipients. If any third-party services store data outside Australia, we take reasonable steps to ensure they comply with Australian privacy laws.


7. Cookies and Analytics

Our Website may use cookies and similar technologies to:

  • Improve Website functionality

  • Analyse Website traffic and usage

  • Enhance user experience

You may disable cookies through your browser settings; however, this may affect Website functionality.


8. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure servers, encryption where appropriate, and restricted access to personal data.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.


9. Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us at service@ozsmokemart.com. We will respond within a reasonable timeframe in accordance with Australian privacy laws.


10. Marketing Communications

We may send you marketing communications if you have opted in or where permitted by law. You may opt out at any time by following the unsubscribe instructions or contacting us directly.


11. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.


13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us at:

📧 service@ozsmokemart.com

We will investigate and respond to your enquiry in a timely manner.

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